Commitment to exceptional service

At River Valley Technologies, we are dedicated to providing the highest level of service to our clients. Each client is assigned a dedicated account manager for the duration of the relationship. At the start of any partnership we take the time to understand the publisher’s unique business needs and pain points, enabling our team to craft tailored solutions that deliver results.

247 Support

Our expert customer support team is available 24/7, with all enquiries typically addressed within the hour and guaranteed within 24 hours. Our team's extensive knowledge allows us to offer comprehensive support.

Continuous development

We prioritize ongoing development to keep our systems aligned with evolving publishing requirements. Our platforms are highly customizable, allowing us to deliver new features rapidly—often within days. Client feedback is integral to our product development roadmap, ensuring we address user needs and pain points effectively.

Collaborative partnerships

With unmatched experience in automated composition, we work with our clients as partners. Each product launch involves working with at least one publisher to fully understand user requirements, fostering innovation and effective solutions.

Secure and reliable

All our platforms undergo rigorous internal and external testing prior to release, ensuring they meet the highest security standards. Regular updates and testing processes maintain the integrity and safety of our systems. We take cybersecurity seriously, employing robust business continuity measures and hosting all client data on reputable servers in Europe or the US.

Your data security is our priority, and we are committed to safeguarding it every step of the way.